Napoleon-fireplaces Vector 50 - LHD50 User Manual download pdf (Page 62)

W415-0745 / F / 08.26.13

13.0 TROUBLESHOOTING

SYMPTOM PROBLEM TEST SOLUTION

Remote controls

Crystalite / Night light

but no spark or ﬂ ame.

Remote is locked out. - Reset by turning power source off then on.

NOTE: If back up batteries are installed, they

must also be removed to re-program.

Main burner ﬂ ame

is a blue, lazy,

transparent ﬂ ame.

Blockage in vent. - Remove blockage. In really cold conditions, ice

buildup may occur on the terminal and should

be removed as required. To minimize this from

happening again, it is recommended that the vent

lengths that pass through unheated spaces (attics,

garages, crawl spaces) be wrapped with an insulated

mylar sleeve. Prevent sleeve from sagging. Contact

your local authorized dealer for more information.

Incorrect installation. - Refer to “VENTING” section to ensure correct

installation.

Flames are

consistently too

large or too small.

Carboning occurs.

Appliance is over-ﬁ red or

underﬁ red.

- Check pressure readings:

Inlet pressure can be checked by turning screw (A)

counter-clockwise 2 or 3 turns and then placing

pressure gauge tubing over the test point. Gauge

should read as described on the chart below. Check

that main burner is operating on ‘HI’. Outlet pressure

can be checked the same as above using screw

(B). Gauge should read as described on the chart

below. Check that main burner is operating on ‘HI’.

AFTER TAKING PRESSURE READINGS, BE SURE

TO TURN SCREWS CLOCKWISE FIRMLY TO

RESEAL. DO NOT OVER TORQUE.

Leak test with a soap and water solution.

Carbon is being

deposited on

glass, logs,

rocks, media

or combustion

chamber

surfaces.

Air shutter has become

blocked.

- Ensure air shutter opening is free of lint or other

obstructions.

Flame is impinging on the

glass, logs, rocks, media

or combustion chamber.

- Check that the glass, logs, rocks, media are correctly

positioned.

- Open air shutter to increase the primary air.

- Check the input rate: check the manifold pressure

and oriﬁ ce size as speciﬁ ed by the rating plate.

- Check that the door gasketing is not broken or

missing and that the seal is tight.

- Check that both vent liners are free of holes and well

sealed at all joints.

- Check that minimum rise per foot (meters) has been

adhered to for any horizontal venting.

WARNING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

DO NOT USE ABRASIVE CLEANERS.

Pressure

Inlet

Outlet

Natural Gas

(inches)

Natural Gas

(millibars)

Propane

(inches)

Propane

(millibars)

(MIN. 4.5")

3.5"

13"

(MIN. 11")

10"

17.4mb

(MIN. 11.2mb)

8.7mb

32.4mb

(MIN. 27.4mb)

24.9mb

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Napoleon-fireplaces Vector 50 - LHD50 User Manual Page 62

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